About Us

CUSTOMER SERVICE ISN'T A CATCHY PHRASE AT QUALITY TELCOM
IT'S THE ENTIRE REASON WE EXIST


   Quality Telcom grew out of a real need for a company who cared about and understands the needs of small businesses and one that understands customer service. There is no shortage of companies who will give their attention to larger businesses, but for those small business with less than 15-20 employees it has always been difficult to find a company who was interested in their business and who would be reliable and cost effective.

   With over 20 years experience in the telecommunications industry, Richard Farrell formed Quality Telcom to utilize his knowledge of communications & his understanding of the needs of fellow small business owners to form a business unlike any other in the field. One that is DEDICATED to your company and it's success. When you choose Quality Telcom as the vendor for your company, you get our pledge that we will do whatever it takes to meet and exceed your expectations.

   CUSTOMER SERVICE - it seems to be a long forgotten concept, but not here at Quality Telcom. It is why we exist as a company. Phone systems are just a part of what we do. It's still a major part obviously, but in addition, we help plan and install structured wiring, assist in network maintenance, hardware & software support, and recently opened a new division, dedicated to web design. Quality Telcom is expected to become one of the most respected contractors in our field. This is evidenced by the fact that we have already been chosen above many other companies to run jobs for numerous national accounts, all over the country, and that you will not find advertising of any kind on the internet or in any phone book, yet we continue to grow. We have formed long lasting relationships with clients and have seen their trust and appreciation for a job well done, as evidenced by their constant word of mouth advertising & repeat business.

Give us a call & let us see how we can help you


Sincerely,
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Owner, Quality Telcom, Inc.